Privacy Policy

Effective Date: September 2026

ZaraTreasuresShop is an online retail store operated by HONGKONG ELITE MATERIAL TRADING LIMITED. We take the protection of customer information seriously and are committed to handling personal data in a responsible and transparent manner. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website, place an order, communicate with us, or browse products within our Kitchen Harmony, Bedroom Retreat, and Workspace Essentials collections.

1. Information We May Collect

To operate our online store, process transactions, fulfill orders, and provide customer support, we may collect different categories of information depending on how you interact with ZaraTreasuresShop.

  • Information You Provide Directly: This may include your name, billing address, shipping address, email address, telephone number, and other information submitted when placing an order, creating an account, completing forms, or contacting our customer service team.
  • Payment & Transaction Information: Payments are processed through secure third-party payment providers. Where applicable, these providers use industry-standard security practices and PCI-compliant systems. ZaraTreasuresShop does not intentionally store complete payment card numbers or card security codes on its own servers.
  • Device, Usage & Browsing Information: When you interact with our Website, certain technical information may be collected automatically through cookies, pixels, analytics tools, or similar technologies. This may include your IP address, browser type, operating system, device information, pages viewed, referral information, session activity, and general interaction patterns.

2. How We Use Personal Information

Information collected through ZaraTreasuresShop may be used for legitimate operational, commercial, security, and customer service purposes, including the following:

  • Order Processing & Fulfillment: To verify transactions, process payments, prepare purchases, coordinate shipping, provide order updates, and send tracking information.
  • Website Performance & Customer Experience: To understand how visitors use our Website, improve navigation, refine product presentation, identify technical issues, enhance site performance, and improve the overall shopping experience.
  • Transactional & Marketing Communications: To send essential communications relating to purchases, delivery, account security, customer support, or policy updates. Where consent is required and has been provided, we may also send promotional emails, product announcements, or other marketing communications.
  • Fraud Prevention & Security: To identify suspicious activity, prevent unauthorized transactions, protect customers, enforce our policies, and maintain the security and integrity of our Website and related systems.

3. How We Protect Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

  • Secure Data Transmission: Information transmitted between your device and our Website may be protected through SSL/TLS encryption or comparable secure communication technologies.
  • Limited Access: Access to customer information is limited to authorized personnel and service providers who require the information to perform relevant business functions and who are expected to handle such information appropriately.
  • Payment Security: Payment transactions are handled through external payment processors that may operate under PCI-DSS or other applicable security standards intended to protect financial information.

4. Service Providers, Advertising Partners & Data Sharing

ZaraTreasuresShop does not sell personal information directly in exchange for money. However, we may disclose or make certain information available to third-party service providers where necessary to operate our business.

These providers may include website hosting services, e-commerce platforms, payment processors, fulfillment partners, shipping carriers, customer service providers, analytics companies, advertising platforms, and marketing service providers.

We may also use third-party analytics and advertising technologies to understand Website performance, measure advertising effectiveness, and deliver relevant advertising. These providers maintain their own privacy practices and policies.

  • AppLovin / Axon: May be used for advertising delivery, campaign attribution, measurement, and related marketing functions. Privacy information is available through AppLovin's official privacy policy.
  • Meta Platforms: May be used for social media features, audience measurement, advertising, and campaign analytics. Information regarding Meta's data practices is available through Meta's official privacy policy.
  • Google: May be used for analytics, advertising measurement, search-related functions, traffic analysis, and other digital services. Google's privacy practices are described in its official privacy policy.

5. Cookies & Similar Technologies

ZaraTreasuresShop may use essential, functional, performance, analytics, and advertising cookies, together with similar tracking technologies, to support Website operation and improve the user experience.

These technologies may be used to:

  • Remember products added to your shopping cart and retain certain Website preferences between visits.
  • Measure Website traffic, page activity, and visitor interaction through Shopify-related services and other analytics tools.
  • Support advertising measurement, personalized product recommendations, and marketing activities through AppLovin and other authorized advertising or analytics partners.

You may be able to restrict, disable, or delete cookies through your browser or device settings. Please note that disabling certain essential cookies may affect Website functionality, including shopping cart features, checkout processes, account functions, or other services required for normal operation.

6. Children's Privacy

ZaraTreasuresShop is intended for adult users and is not designed to knowingly collect personal information from children under 13 years of age.

If we become aware that personal information belonging to a child under 13 has been submitted to us without appropriate authorization, we will take reasonable steps to delete or otherwise address that information in accordance with applicable law.

7. California Online Privacy Practices

Consistent with applicable California privacy requirements:

  • Visitors may generally browse publicly accessible portions of ZaraTreasuresShop without creating an account.
  • A link to this Privacy Policy is made available through our Website so that users can review our privacy practices.
  • Where technically supported by our Website and associated service providers, we may recognize or respond to certain browser-based privacy preferences or signals, including applicable “Do Not Track” or similar mechanisms.

8. Privacy Rights for Individuals in the European Economic Area

If you are located in the European Economic Area (EEA), you may have certain rights under the General Data Protection Regulation (GDPR), subject to applicable exceptions and legal requirements.

Depending on the circumstances, these rights may include the ability to:

  • Request access to personal information held about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of certain personal information.
  • Request limitations on specific processing activities.
  • Request portability of eligible personal information.
  • Object to certain forms of processing where legally available.

To submit a privacy-related request, please contact us at support@zaratreasuresshop.com. We may need to verify your identity before processing a request in order to protect your information and comply with applicable legal requirements.

9. California Consumer Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable thresholds, exceptions, and statutory requirements.

These rights may include requesting information regarding the categories of personal information collected, used, disclosed, shared, or sold within the applicable legal period.

Although ZaraTreasuresShop does not sell personal information directly for monetary payment, certain disclosures of information to advertising, analytics, or marketing partners may be considered a “sale” or “sharing” under California law when used for cross-context behavioral advertising or similar purposes.

Eligible California residents may have the right to opt out of applicable sale or sharing activities. To submit a privacy request or opt-out inquiry, please contact support@zaratreasuresshop.com.

10. Data Security Incidents

If we become aware of a confirmed security incident involving customer information, we will take reasonable steps to investigate the event, limit potential harm, and implement appropriate corrective measures.

Where required by applicable law, affected individuals may be notified within the legally required timeframe. We may also publish relevant security notices or guidance through our Website where appropriate.

11. Marketing Emails & CAN-SPAM Compliance

Where ZaraTreasuresShop sends commercial email communications, we aim to comply with applicable marketing and electronic communication requirements, including relevant provisions of the CAN-SPAM Act.

  • Marketing emails will use sender information and subject lines that are not intentionally deceptive regarding the nature of the communication.
  • Promotional emails will provide a reasonably clear method for unsubscribing from future marketing communications.
  • Valid unsubscribe requests will be processed within the timeframe required by applicable law.

Opting out of marketing communications does not prevent us from sending non-promotional messages that may be necessary to complete or administer a transaction. These may include order confirmations, shipping notifications, customer service responses, account alerts, security notices, or other operational communications.

12. Privacy Questions & Business Contact Information

If you have questions about this Privacy Policy, wish to submit a privacy-related request, or need assistance concerning personal information associated with your interaction with ZaraTreasuresShop, you may contact us using the information below:

  • Store / Brand Name: ZaraTreasuresShop
  • Operating Company: HONGKONG ELITE MATERIAL TRADING LIMITED
  • Registered Business Address: Flat/Rm A, 12/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong
  • Privacy & Customer Support Email: support@zaratreasuresshop.com
  • Customer Service Phone: +1 (234) 230-7521