Terms of Use

Last Updated: September 2026

Welcome to ZaraTreasuresShop. This website, together with the related online services, features, and shopping functions made available through it, will collectively be referred to as the “Website.” The Website is operated by HONGKONG ELITE MATERIAL TRADING LIMITED.

These Terms of Use set out the conditions that apply when you access, browse, or use our Website. Products offered through our Kitchen Harmony, Bedroom Retreat, and Workspace Essentials collections may also be subject to additional payment, shipping, return, refund, or other store policies.

By accessing or using ZaraTreasuresShop, you confirm that you have read, understood, and agreed to these Terms of Use. If you do not agree with any portion of these terms, you should discontinue use of the Website.

1. Customer Information & Account Accuracy

When creating an account, submitting an order, requesting assistance, or otherwise interacting with our store, you agree to provide information that is accurate, complete, and current. This may include your name, shipping address, billing details, contact information, and other information reasonably required to process your request.

You are responsible for keeping the information associated with your account and orders accurate. ZaraTreasuresShop is not responsible for delivery problems, processing delays, failed communications, or similar issues that result from incorrect, outdated, incomplete, or misleading information supplied by the customer.

2. Privacy & Personal Information

Personal information collected through your use of ZaraTreasuresShop is handled in accordance with our Privacy Policy. This may include information provided while browsing products, contacting customer support, creating an account, placing an order, or otherwise communicating with us.

By voluntarily providing personal information through the Website, you acknowledge that such information may be collected, used, stored, and protected in accordance with the practices described in our current Privacy Policy.

3. Intellectual Property & Permitted Website Use

Unless otherwise stated, the content made available on ZaraTreasuresShop, including product photographs, written descriptions, graphics, page layouts, logos, text, interface elements, and other digital materials, is owned by, licensed to, or lawfully used by HONGKONG ELITE MATERIAL TRADING LIMITED and may be protected by applicable intellectual property laws.

We grant users a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the Website for lawful shopping and informational purposes.

Without prior written authorization from us, you may not:

  • Copy, reproduce, publish, resell, distribute, or commercially exploit Website content.
  • Frame, mirror, imitate, or reproduce the Website's structure, branding, interface, or visual presentation.
  • Introduce viruses, harmful software, malicious code, or other technologies intended to damage, interfere with, or gain unauthorized access to the Website.
  • Use bots, automated scraping systems, crawlers, spiders, or similar technologies to extract Website information without authorization.
  • Engage in conduct that disrupts Website performance, security, availability, or places an unreasonable burden on our systems or infrastructure.

If we reasonably believe that a user has violated these restrictions, we may suspend, limit, or terminate access to the Website or related account functionality where appropriate.

4. Reviews, Feedback & User-Submitted Content

If you submit reviews, images, comments, suggestions, feedback, or other content to ZaraTreasuresShop, you represent that the material is truthful, lawful, and either owned by you or used with appropriate permission.

You must not submit content that is unlawful, deceptive, abusive, defamatory, fraudulent, misleading, harmful, or that infringes another person's intellectual property, privacy, publicity, or other legal rights. You must also not impersonate another person or organization or knowingly provide false contact details.

Where legally permitted, by voluntarily submitting content to us, you grant ZaraTreasuresShop and HONGKONG ELITE MATERIAL TRADING LIMITED a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, display, distribute, and otherwise use that content for reasonable business purposes, including customer service, marketing, Website operation, and promotional activities.

5. Third-Party Services & External Websites

ZaraTreasuresShop may contain links, integrations, applications, payment services, or other features provided by independent third parties. Such external resources may be offered for convenience and do not necessarily mean that we endorse, control, or operate those third-party services.

We are not responsible for the content, availability, security, privacy practices, accuracy, or operating policies of independent third-party websites or service providers. Your interaction with those services is governed by the terms and policies established by the applicable third party.

6. Website Availability & Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ZARATREASURESSHOP WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM TECHNICAL FAILURES, SERVICE INTERRUPTIONS, OR OTHER DIGITAL ISSUES.

TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES THAT ARE NOT EXPRESSLY PROVIDED IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR SIMILAR IMPLIED CONDITIONS, EXCEPT WHERE SUCH WARRANTIES CANNOT LAWFULLY BE EXCLUDED.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ZARATREASURESSHOP, HONGKONG ELITE MATERIAL TRADING LIMITED, AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, AFFILIATES, OR BUSINESS PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR ACCESS TO OR USE OF THE WEBSITE.

This limitation may include, where legally permitted, losses associated with Website interruptions, technical failures, unauthorized digital access, transmission errors, unavailable data, or use of products obtained through the Website.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable consumer protection or other mandatory laws.

Unless a longer period is required by applicable law, any claim arising directly from your use of the Website should be brought within one (1) year after the event giving rise to the claim.

8. User Responsibility & Indemnification

You are responsible for your use of the Website and for complying with these Terms of Use.

To the extent permitted by law, you agree to indemnify and hold harmless HONGKONG ELITE MATERIAL TRADING LIMITED, its affiliates, officers, representatives, employees, and service providers from claims, losses, liabilities, damages, penalties, or reasonable legal expenses arising from your violation of these Terms, unlawful conduct, fraudulent activity, or infringement of another party's legal rights.

9. Electronic Communications

When you use our Website, submit forms, create an account, place an order, or contact ZaraTreasuresShop electronically, you agree that we may send you transactional, administrative, and other Website-related communications electronically.

Such communications may include order confirmations, payment notices, account notifications, shipping updates, policy changes, security notices, and other information relevant to your use of the Website.

Where permitted by applicable law, electronic notices, disclosures, agreements, and records may satisfy legal requirements that such communications be provided in writing.

10. Copyright & Intellectual Property Complaints

ZaraTreasuresShop respects the intellectual property rights of others. If you believe that material displayed on our Website infringes your copyright or other protected rights, you may send us a written notice containing sufficient information for us to review the matter.

Your notice should generally include:

  • A physical or electronic signature of the rights holder or a person authorized to act on their behalf.
  • Identification of the copyrighted or protected work that you believe has been infringed.
  • The specific page, link, or URL where the allegedly infringing material appears.
  • Your current contact information, including an email address and telephone number.
  • A statement explaining your good-faith belief that the disputed use is not authorized by the rights holder, their representative, or applicable law.

After receiving a sufficiently complete notice, we may investigate the matter and take appropriate action where required.

11. Force Majeure & Events Beyond Our Control

ZaraTreasuresShop will not be responsible for delays, interruptions, or failures to perform obligations where those circumstances result from events that are beyond our reasonable control.

Such events may include, without limitation, severe weather, natural disasters, public health emergencies, labor disputes, transportation failures, supply-chain disruptions, government actions, customs restrictions, telecommunications outages, infrastructure failures, or other extraordinary circumstances that could not reasonably have been prevented.

12. Shipping Risk & Delivery Inspection

Unless applicable law or specific transaction terms require otherwise, the risk of loss or physical damage associated with purchased goods may transfer in accordance with the shipping terms applicable to your order and the requirements of the relevant jurisdiction.

Customers are encouraged to inspect packages and products promptly after delivery. If an order arrives damaged, defective, incomplete, or materially different from what was ordered, please contact ZaraTreasuresShop as soon as reasonably possible so that the matter can be reviewed under the applicable return, refund, or customer service policy.

13. Governing Law & Dispute Resolution

These Terms of Use and transactions conducted through ZaraTreasuresShop will be governed and interpreted in accordance with the laws applicable to our business operations, subject to any mandatory consumer protection rights that apply in the customer's place of residence.

Any dispute arising from these Terms, the Website, or related transactions may be submitted to a court, tribunal, arbitration forum, or other competent authority with lawful jurisdiction over the dispute.

Nothing in this section is intended to limit rights or remedies that cannot legally be waived under applicable consumer protection legislation.

14. Severability & Assignment

If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision will be limited, modified, or removed only to the extent necessary, while the remaining provisions will continue in effect.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

HONGKONG ELITE MATERIAL TRADING LIMITED may assign or transfer its rights or obligations under these Terms where such transfer is permitted by applicable law.

15. Entire Agreement

These Terms of Use, together with the policies, notices, and other terms expressly incorporated or referenced within them, constitute the agreement governing your use of ZaraTreasuresShop.

To the extent permitted by law, these Terms replace prior discussions, representations, communications, or agreements concerning the same subject matter.

16. Business Information & Contact Details

If you have questions regarding these Terms of Use, an order you have placed, or your use of ZaraTreasuresShop, you may contact our customer service team using the information below.

  • Store / Brand Name: ZaraTreasuresShop
  • Operating Company: HONGKONG ELITE MATERIAL TRADING LIMITED
  • Registered Business Address: Flat/Rm A, 12/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong
  • Customer Support Email: support@zaratreasuresshop.com
  • Customer Service Phone: +1 (234) 230-7521
  • Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)